Innovazione - Arriva Italia
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Innovation at Arriva Italia

Arriva Group works everyday to develop and implement highly innovative technologies and systems, with the aim to make its mobility services even more green, modern and efficient and offer to its customers the most innovative and modern apps and platforms to plan a trip and purchase travel tickets. 

Ideas Engine

A portal for new ideas

The Ideas Engine is designed to untap the creativity of all our colleagues across Arriva. We know that the best ideas can come when we least expect them, so by providing a framework for all colleagues to submit their ideas, we can allow great ideas to flourish. We will fund pilot schemes to develop business cases and we will share ideas across all our markets so that we can learn from each other.

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A new generation of innovative project

We introduced meny innovations to make our services more accessible, our workshops more efficient and make our customer care even better

ArrivaClickIT will be Arriva Italia’s app for DRT services. The app will be active in the Soresina and Castelleone areas.

Chatbot –

Arriva Italia chose to for the development and implementation of this website’s chatbot.


Accessiway makes this website accessible for visually impaired users.


ArrivaKiosk is an app developed to make our workshops and internal services more efficient.

Eco Drive Project

  • At the heart of Arriva’s environmental impact reduction strategy, the goal is the reduction of CO2 emissions
  • Emission control devices were installed throughout the fleet
  • Constant monitoring to minimize the environmental impact of vehicles

Innovation from our partners

Other companies from our group are working on innovative projects as well 

TS on Demand

TSonDEMAND is the DRT service developed by TPL FVG connecting the city center of Trieste with the eastern plateau, making it easier for passengers to reach Opicina and Basovizza and the Carso region.

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UD on Demand

UDonDEMAND is the DRT service developed to connect different towns in the Val Degano area, satisfying different passengers needs.

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Arriva Group innovative project

Arriva Group is implementing innovative transport solutions all over Europe 

MaaS – Glimble

  • Arriva Group developed a MaaS app called Glimble, actually implemented in the Limburg Region in the Netherlands
  • Glimble will be adopted by many other Arriva countries, such as Italy


  • ArrivaClick is the DRT service developed by Arriva for low density areas in Watford and Liverpool
  • Created useing VIA and IOKI technologies, ArrivaClick will be deployed in Italy as well with the app ArrivaClickIT