Arriva Italia

A leading transport company

Arriva Italia is the Arriva Group’s italian holding. Present on the Italian market since 2002, managing around 5% of the market shares, it provides both urban and extra-urban transport services mainly in Northern Italy, as well as shuttle services to Turin and Milan airports.

Arriva Italia strengthened its position through the acquisition of local public transport companies or with cooperation in joint venture with public partners.

Currently, Arriva Italia manages a 9 operating companies portfolio, public transport services for circa 100 million of bus/km per year, 2500 vehicles and 3500 employees.

In 2012 Arriva Italia Rail, rail services dedicated start-up, was founded.

Travelling towards a new mobility

“Local public transport will have an absolutely central role within the new normal that we are all going to experience: the real and concrete possibility of becoming the engine of the restart is looming.

We want to bring people back to streets, clubs. Cities. All this, of course, with high focus on the matters of safety and sustainability “.

Angelo Costa, Managing Director

Our Values

The Arriva values have been shaped by Arriva people, for Arriva people. They are at the very heart of Arriva – they sum up what we stand for and what makes Arriva unique.

Our values are the same for everyone, whether they work in Abergavenny or Aarhus, Milan or Maribor. That’s 60,000 people sharing the same principles and way of working across 14 countries. We are committed to making the values part of the everyday at Arriva, and look for opportunities to embed the values in everything we do.

Our Values:

  • One Arriva – We work as one team, together we are Arriva
  • Great Customer Experience – We keep our customers happy everyday
  • Doing the Right Thing – We look after our customers, colleagues and the environment, and always put safety first
  • Thinking Beyond – We are curious and inspired to think beyond today, for an even bigger and better Arriva Tomorrow

Our Mission

Our business is people mobility: we commit to develop integrated mobility services so the public transports could become the preferred mobility choice by our customer.

We offer services to the people, so we will be even more connected thanks to our highly motivated employees, better technologies and significant relations with our customers and partners.

We are proud, everywhere we operate, to serve societies and local communities which count on us.

Italy represents, by size and numbers, the second public transport market in Europe. Arriva Italia manages 5% of the road market (through 9 companies, some of which in joint venture with public local partners), and is oriented to grow both on road and rail sector.

The goal is to propose Arriva as a multimodal operator able to manage integrated and innovative services, playing a key role in the liberalization process of the sector. In this process, Arriva Italia con count on the experience and support of the “sister companies” who operate in other 14 European countries. The capacity to operate in cultural, institutional economic and law rules different contests is a major strength of the group. Arriva proposes itself as a partner for institutional customers, since it has been the first company to operate in deregulated markets, through different forms of private contracts assured by different markets.

The reviewed strategy of Arriva, Mobility Partner of Choice, develop itself inside this program, to enhance the best solutions of integrated mobility through four pillars.

The Quality/Safety/Environment – Company Social Responsibility is at the very core of the decisions and processes that lead the activity and the company development. A group like Arriva, which everyday offers an essential service to millions of people around Europe, must develop his activities considering not only the quality of the service offered and the attention for the customers, but also the social and environmental impact his activities are generating and the effects of such activities on local communities.

For Arriva, this means to limit as much as possible the impact of the activities on the environment, to grant a safe workplace for the employees, to offer quality ad safe vehicles to passengers and act as an active player in the territories in which operates.

Arriva Italia has a policy which includes:

  • Excellent Service – offer high quality transport services
  • Strategic Partnerships – cooperate with public entities to implement innovative and sustainable solutions
  • Continuous Improvement – apply the SGI Quality/Safety/Environment norms in order to reach a continuous improvement
  • Guiding the Future – have a lead role in the future innovations
  • Grow Together – give values to our employees

 

Arriva Italia obtained the Quality, Safety and Environment Certification for the design and provision of administrative, management and coordination services for its subsidiaries.

(UNI EN ISO 9001:2015, UNI EN ISO 14001:2015, BS OHSAS 18001:2007)

Management

  • CEO: Angelo Costa
  • CFO: Paolo Girino
  • Human Resources Director: Pietro Brunetti
  • Engineering Director: Flavio Balsi
  • Legal Director: Silvia Di Stefano

Board members:

  • Presiden: Luigi Roth
  • CEO: Angelo Costa
  • Counsellor: Ambrogio Benaglio
  • Counsellor: Alberto Toneatto
  • Counsellor: Luca Delbarba
  • Counsellor: Paolo Girino

Members of the board of statutory auditors:

  • President: Alessandro Pampuri
  • Auditor: Matteo Moretti
  • Auditor: Franco Maurizio Lagro
  • Alternate Auditor: Emanuela Rollino
  • Alternate Auditor: Carlo Ciardiello

Our history

2002
SAB Acquisition

Arriva acquires the SAB Group and takes over minority interests in KM and Trieste Trasporti

2004
Company entry into SAF

Arriva acquires 49% of SAF

2005
Company entry into SADEM

Arriva acquires 80% of SADEM and increases its stake in SAF to 60%

2007
ASF Como

Through the subsidiary Omnibus, Arriva – together with the Ferrovie Nord – acquires 49% of ASF Como

2008
100% SADEM

Arriva acquires the entire share capital of SADEM

2009
Arriva Italia

Arriva Italia isArriva Italia Rail is born
born, the Italian holding of the group

2012
Rail

Arriva Italia Rail is born

2014
Expo 2015

Arriva is the “people mobility partner” of Expo 2015

2015
100% KM

Arriva acquires the entire share capital of KM

2016
100% SAVDA

Arriva acquires 100% of SAVDA