During the European Mobility Week, our CEO Angelo Costa released an interview
Also this year the European Mobility Week represents the ideal opportunity to remember and encourage the great importance that mobility operators play, as protagonists, in supporting the post-pandemic economic recovery and in the fight against climate change.
2020, inevitably, was not a year like any other. The pandemic and the resulting health emergency represented an extremely delicate and complex challenge not only for the transport system at all levels, but for society as a whole.
Arriva Italia’s first objective is to bring people back to travel on buses in total safety; in this sense, the first and fundamental thing to do is to regain the full trust of people through an absolutely safe and controlled travel experience.
For this reason, in compliance with the safety rules agreed with local authorities and regions, the buses in our fleet are sanitized every day, on board it is mandatory to wear a mask and social distancing measures are implemented.
Although the pandemic has disrupted our daily lives in recent months, we have not forgotten the importance of the fight against global warming. Earlier this year, Arriva Italia signed a historic three-year framework agreement worth over 120 million euros for the purchase of 555 buses that will travel, in the coming years, on the roads of all of northern Italy.
Ecological and modern vehicles to offer an increasingly safe and comfortable travel experience, but which above all will greatly reduce the environmental impact of our fleet and significantly reduce the average age of the fleet even at a national level.
Just a few days ago, in Turin, Arriva Italia introduced 23 latest generation IVECO vehicles, for a total investment of around 5 million euros: an operation carried out despite the uncertainties deriving from the economic context and the lack of clear prospects. on the contractual level for the service rendered.
However, it is an investment that Arriva Italia wanted to make with the needs of the local community served in mind; a desired and sought-after investment, with the aim of offering an increasingly comfortable, sustainable and safe travel experience to all users.
Finally, when it comes to travel, we must consider a much broader concept of passenger transport itself: the travel experience is made up of various phases, and begins first of all with planning your travel.
This phase is increasingly taking place via digital channels, such as websites and travel planners; for this reason Arriva Italia, at the beginning of this year, launched a large project to renew its online presence, introducing an innovative digital platform that includes the websites of local realities and a new app that will be released by the end of the year .
This project, which we are very proud of and which we are sure will have a very positive impact for users and will make both travel planning and purchasing tickets and tickets much easier and more intuitive. An important step forward also from a brand point of view: this portal also aggregates the websites of local companies.
Arriving in Italy, starting next year it will incorporate subsidiaries and, to its users, institutions and local authorities, it will present itself as a single company, with a single brand, a single image, a single voice.
This change will allow not only to optimize resources, but also to present a more cohesive, unitary and strong image to our partners and, above all, passengers.